Mortgage Servicing
Find everything you need to manage your mortgage, including payment options, account access, and support resources.
Make a Payment
• Log into your online account and set up recurring payments or a one-time payment
• If you would like to make a payment from your CRCU account with no additional charge, please call us at 281-422-3611
• Mail monthly payments to
FocusOne Mortgage Solutions, LLC
9597 Jones Road, Suite 324
Houston, Texas 77065
• If you would like to make a payment from another financial institution, you can pay by phone by calling 832-912-2168 or call the toll free number at 866-520-4702. Please note, a $15.00 fee will apply.
• To make a payment in person, you may do so at: 9601 Jones Road, Suite 108, Houston, Texas 77065 or at any CRCU branch location.
Manage Your Mortgage Online
Register online to access your mortgage account information and important loan documents anytime. Your online account provides convenient access to monthly mortgage statements, annual 1098 Mortgage Interest Statements, escrow analysis, and more.
Need Assistance?
Whether you need help accessing your account or have questions about your mortgage, support is available through FocusOne Mortgage and CRCU.
Mortgages Serviced by Colonial/Member First Mortgage
If you need to make a mortgage payment, please visit: servicehomeloan.com or call 800-937-6303 or 800-937-6002.
Mortgage Office Location
Need an appointment at another branch location? Email our team today to schedule a visit.